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A Global Luxury Maison — case study

[I]
A Global Luxury Maison

Asia-Pacific · 2019–Present

Menswear uniform suit with shirt and tie, worn seated
Womenswear and menswear looks from one uniform collection, full length

Lorica has managed the uniform program for a global luxury maison since 2019, bringing separate market programs into one structure across eight countries, with close to 1,000 employee profiles created over that period.

Separate market programs before one structure

Before Lorica, the maison had no single uniform standard across its regions. Some markets used ready-made garments from standard suppliers, without consistent results.

Designs, suppliers, and standards of fit changed from market to market and from region to region. In some cases, two markets within the same region carried different looks. The same brand read differently across the region.

Program markets

Womenswear uniform dress in black, worn full length

One uniform standard, built around the maison

Lorica worked inside the boutique environment alongside retail operations teams and management, studying the maison's values, interiors, and client experience.

That work led to one uniform collection across menswear and womenswear, drawn from the maison's aesthetic and the standards of its atelier.

Each garment was considered against the maison's own pieces and the way they are presented to a client. The uniform became part of the selling environment, supporting the brand's presentation without drawing attention away from the pieces themselves.

Collarless uniform jacket in black wool, worn in three-quarter view

Bringing the standard into each market

Lorica carried the program into each market with a team on site for every rollout phase. Every employee was measured individually and in person, with the approved standard held from initial fitting through to handover.

Regional fit blocks were developed and cut to the average frame of each market, allowing the program to remain unified while responding to the people wearing it.

When travel closed during the pandemic, Lorica continued to bring new locations and markets onto the program remotely. Sets of fitting garments made specifically for the maison were circulated across the regions, with each fitting coordinated by video call.

Womenswear uniform jacket and long skirt, worn seated
Womenswear and menswear uniform looks side by side

Control beyond the first rollout

The program moved from piecemeal reordering to allocated sets on an annual cycle, extending garment life to a minimum of one year, and to two or three years where the program requires it.

New employees joining an established team are measured and receive a full set within 21 days.

Lorica continues to support the maison year-round, working directly with retail operations teams and boutique managers. Garment care runs through local vendors in each market, appointed by Lorica and, in some cases, established specifically for the program.

Every employee holds an individual profile, including sizing history, order history, and fit adjustments. Ordering, allocation, and replenishment run through Lorica.ONE, the operating platform behind every Lorica program.

The result is a uniform program that becomes more accurate and easier to manage the longer it runs. Fit records improve, replenishment stays controlled, and each market operates within the same program structure.

Some of Lorica's most significant programs are not represented here. Relevant experience can be discussed directly.

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